Refund Policy
We are confident that you’ll absolutely get satisfied with our online tuition service and virtual lectures, however in case of any dissatisfaction, if you intend to discontinue our services, we offer 10 days risk-free money-back guarantee.
Tuition fees will be refunded in the following instances
- The student wants to withdraw from the course and decides to opt subject other than Mathematics.
- The student is unable to synchronize with our class schedule and also not getting helped through our recordings.
- He is unable to understand concepts and logic through our lectures.
Time Period of claiming a refund
- Our IGCSE, A-levels, and Undergraduate Mathematics courses are four to six months long and our money-back guarantee is valid in all months, for a full refund you have to claim in the first 10 days of any month, after 10 days the amount shall be 50% refundable.
- Buyers in case of a wrong purchase can claim a refund within 24 hours of the date of purchase, late refund requests won’t be accepted.
Modes of Refund (How a refund is going to be drawn?)
Those students who pay through Payoneer shall be refunded into their Payoneer account and those pay through credit/debit cards shall get back the fees in their subjective bank accounts.
Contacting Us
If you would like to contact us concerning any matter relating to this REFUND POLICY, you may do so via the contact form or send an email to maria@mymathsclub.com.
“My Maths Club” in the pursuit of excellence